If your issue goes beyond the scope of free support, we offer premium support plans that provide additional services, such as priority assistance, customizations, and dedicated support contacts.
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Find answers and solutions to common IT issues. If you cant find an answer, contact us and we will be happy to help.
Please call our office at 712-819-5555 or email us with your question
Most popular FAQs
What type of support is included for free?
We offer free technical support to address any issues related to the functionality of our projects. This includes assistance with troubleshooting, bug fixes, and general inquiries.
How can I access free support?
You can reach our support team through [email protected] or you can access our Nidana Portal using the credentials you received in your contact email ID.
What is the response time for free support requests?
Our goal is to respond to all free support requests within 24 hours. We prioritize prompt assistance to ensure minimal disruption to your projects.
Is there a limit to the number of support requests I can make for free?
Currently, there is no limit to the number of free support requests. We encourage users to reach out whenever assistance is needed.
What if my issue requires more extensive support?
What is a technology partner, and how does it differ from a vendor?
A technology partner is a collaborative relationship where we work closely with your business to provide ongoing technological support and innovation. Unlike a vendor, a partner is more invested in your long-term success.
What services do you offer as a technology partner?
We offer a range of services, including technology consulting, software development, system integration, ongoing support, and strategic planning to help optimize your technology landscape.
How does the collaboration process typically work?
Our collaboration process begins with a thorough understanding of your business needs. We then work together to create a tailored technology strategy, implement solutions, and provide ongoing support and optimization.
What industries have you worked with as a technology partner?
We have experience working across various industries, including healthcare, education, restaurant, retail, manufacturing and real estate. Our adaptability allows us to bring valuable insights and solutions to diverse business environments.
How do you ensure data security and privacy in our partnership?
We prioritize the security and privacy of your data. Our practices align with industry standards, and we implement robust security measures to safeguard sensitive information. All your data will be in your own organization server.